DISCOVER OUR HANDS-ON APPROACH TO FINDING THE PERFECT SOLUTION FOR YOU
At MINIMAL Glass, we believe in providing exceptional service from the first time we speak until the window installations are complete. We have a very dedicated approach when it comes to working with you.
We’ll meet with you and your architect for a personal design review, at the job site or in your architect’s office. We’ll talk about where you’re building and what your vision is for your home. We review your building plans to see what the best options are for you.
Based on what you want and where you’re building, we’ll help you choose the perfect windows and glass doors for your home—including color, hardware, frame, every detail.
Once all of your design decisions are made, we provide you with an accurate budget. We also provide a timeline for creating your custom products and when they will be delivered.
For our clients who live in Canada, we provide in-house installation services. We will personally deliver your order from our warehouse to your home’s site on our trucks. Our dedicated team then does the complete installation ourselves, including the installation to glazing to finishing.
For our clients who live in the United States, we will deliver your product to your local installation team, and ensure they have everything they need for a smooth installation process. We work with your builder on the delivery and any installation or warranty questions they may have. We are committed to providing the best service available to you and your builder.
We believe in the quality of our products and our work, but we want you to feel safe knowing your window investment is safe.
We offer a 10-year warranty against premature failure and visible defects on our glazed units. And all parts and materials required and used within any of our products are warrantied against premature failure, manufacturing issues or quality issue for 5 years after installation.
All products installed by us have a 2-year warranty. If any work is required in those two years, it will be done at no cost to you.
You can read more details about our warranty here.